At PT Bank Negara Indonesia (Persero) Tbk, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to provide a user-friendly experience that accommodates a diverse range of users, regardless of their abilities.

Accessibility Features:

  • Text Alternatives: We aim to provide text alternatives for all non-text content on our website, including images, videos, and audio files. These alternatives ensure that users with visual impairments or those using screen readers can access the information effectively.
  • Keyboard Navigation: Our website is designed to be easily navigable using keyboard controls, allowing users who cannot operate a mouse or other pointing devices to navigate through the site seamlessly.
  • Clear Layout and Structure: We maintain a clear and consistent layout and structure across our website, making it easier for users with cognitive disabilities to comprehend and navigate the content.
  • Colour Contrast: We strive to maintain sufficient colour contrast between text and background elements to ensure readability for users with visual impairments or colour vision deficiencies.
  • Responsive Design: Our website is responsive and adapts to different screen sizes and devices. This ensures that users can access our website using various devices, including mobile phones and tablets.
  • Compatibility with Assistive Technologies: We aim to ensure compatibility with assistive technologies such as screen readers, screen magnifiers, and voice recognition software. This allows users with disabilities to access our website using their preferred assistive technology.

Ongoing Efforts:

We are continuously working to improve the accessibility of our website. Our team regularly reviews and updates our website to address any accessibility issues that may arise. We also strive to stay up-to-date with accessibility standards and guidelines to enhance the overall user experience.

Feedback and Support: We value feedback from our users, and if you encounter any accessibility barriers or have suggestions for improvement, we encourage you to contact our customer service team. Your feedback helps us enhance our accessibility efforts and ensure that our website is accessible to all users.

Please note that while we make every effort to provide an accessible website, we may occasionally link to external websites or third-party content that may not be fully accessible. We cannot guarantee the accessibility of these external resources, but we encourage you to report any accessibility issues so that we can address them to the best of our ability.

Feedback and Support:

We value feedback from our users, and if you encounter any accessibility barriers or have suggestions for improvement, we encourage you to contact our customer service team. Your feedback helps us enhance our accessibility efforts and ensure that our website is accessible to all users.

Please note that while we make every effort to provide an accessible website, we may occasionally link to external websites or third-party content that may not be fully accessible. We cannot guarantee the accessibility of these external resources, but we encourage you to report any accessibility issues so that we can address them to the best of our ability.